Privacy Policy
Last updated: April 10, 2026
Nick Carr Studio values clarity, discretion, and trust. This Privacy Policy explains how we collect, use, and protect information when you visit nickcarrstudio.com, use bob.nickcarrstudio.com, submit an inquiry, or start a Bob Command Console session.
What We Collect
We may collect information you choose to provide, including your name, email address, company, project details, and any message or inquiry you send us.
When you use Bob, we may also collect and process the information needed to operate the live experience, including microphone audio during your live chat with Bob only, session identifiers, timestamps, duration, technical diagnostics, summaries, transcripts, audio recordings, and related session artifacts when those are created through the systems that support the experience.
We may also collect standard technical information such as IP address, browser type, device information, referring pages, and basic usage or reliability data. Bob does not record video or access your camera at any time.
How We Use Information
We use information to operate the site, deliver the Bob experience, respond to inquiries, create follow-up materials, maintain security, improve reliability, and support creative or business conversations that begin through the Services.
Third-Party Providers
We may rely on trusted service providers for hosting, forms, communications, real-time media, AI infrastructure, security, and technical operations. Those providers may process information on our behalf as needed to support the Services.
Bob Sessions
Bob is a live interactive character experience. If you choose to start a session, your audio may be processed in real time and the session may generate operational artifacts such as notes, summaries, transcripts, audio recordings, and related metadata.
Please avoid sharing highly sensitive personal, financial, medical, or confidential information in Bob.
Retention
We retain information for as long as reasonably necessary to operate the Services, respond to inquiries, maintain records, support follow-up, improve the experience, and comply with legal obligations.
Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact us and we will take appropriate steps to review and delete it as required by law.
If you are under 18, please use the Services only with the involvement or permission of a parent or legal guardian.
Your Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information. To make a request, contact us at support@nickcarrstudio.com.
Changes
We may update this Privacy Policy from time to time. If we do, we will update the date at the top of this page.
Terms of Use
Last updated: April 10, 2026
These Terms of Use govern your access to and use of Nick Carr Studio, including nickcarrstudio.com, bob.nickcarrstudio.com, and related pages, forms, and interactive experiences.
By using the Services, you agree to these Terms and our Privacy Policy.
Use of the Services
You agree to use the Services lawfully and in a way that does not disrupt, misuse, or interfere with the site, Bob, or the systems that support them. You may not attempt unauthorized access, submit content you do not have the right to share, or use the Services for unlawful, abusive, deceptive, or infringing purposes.
Bob Command Console
Bob is a live interactive character experience. If you start a session, your browser may request microphone access, your audio may be processed to run the session, and the session may generate technical or conversational artifacts such as summaries, transcripts, recordings, and related metadata.
Bob is intended as a creative and exploratory experience. It may not always be available, uninterrupted, accurate, or complete. Bob is not legal, medical, financial, or other professional advice.
Your Content
If you submit information through the site or through Bob, you remain responsible for that content and confirm that you have the right to share it. You grant Nick Carr Studio a non-exclusive, royalty-free license to use, process, store, and display that content as needed to operate the Services, respond to your inquiry, provide follow-up, and maintain or improve the experience.
Third-Party Services
The Services may rely on third-party providers, including hosting, communications, real-time media, and AI infrastructure. Those providers may be governed by their own terms and policies.
Ownership
The Services, including their design, branding, software, content, and presentation, are owned by or licensed to Nick Carr Studio and are protected by applicable intellectual property laws.
Disclaimer
The Services are provided as is and as available. To the fullest extent permitted by law, Nick Carr Studio disclaims warranties of availability, accuracy, fitness for a particular purpose, merchantability, and non-infringement.
We do not guarantee that the Services will always be uninterrupted or error-free, or that any transcript, recording, summary, or related artifact will always be created, preserved, or retrievable.
Limitation of Liability
To the fullest extent permitted by law, Nick Carr Studio will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services. Any direct liability will be limited to the amount you paid for the relevant Services in the prior twelve months, or US $100 if no amount was paid.
Changes
We may revise these Terms from time to time. If we do, we will update the date at the top of this page. Continued use of the Services means the revised Terms apply.
Governing Law
These Terms are governed by the laws of Pennsylvania, and any dispute relating to the Services will be resolved in the courts located in York County, Pennsylvania, unless applicable law requires otherwise.
